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Business and Commercial Skills
Sales Fundamentals
Commercial skills for sales, marketing, customer service, finance and operations. Sales Fundamentals.
Provided by SAVI Education
Delivery channel: SAVI Workplace
Credential issued by SAVI Credentials
Hosted on SAVI.education. Hosting and certification do not imply authorship of the underlying content.
- Level
- —
- Duration
- 2 hours
- Lessons
- 8
Lessons
- 01Understanding the Sales Process
- 02Identifying Customer Needs
- 03Building Rapport
- 04Asking Effective Questions
- 05Presenting Value
- 06Handling Objections
- 07Agreeing Next Steps
- 08Managing a Sales Pipeline
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Credential issued by SAVI Credentials · Certificate / badge available on completion.